For standard delivery, you can usually expect delivery within 6-10 business days from your order date (business days are Monday-Friday, excluding Holidays). You’ll receive an email with tracking information when your order is shipped. Please allow up to 3-5 business days to receive your tracking information.
Some items sent directly from our warehouse oversea may take within 12 - 20 business days to be delivered and will ship separately from the remainder of your order. This allows us to drastically reduce logistic costs and pass that value to you, our valuable customer.
Orders to Canada, Australia, New Zealand and Europe are always shipped overseas and can take within 15 - 25 business days to be delivered.
Orders to the rest of the world can take within 20 - 30 business days to be delivered.
The shipping charge includes labor and material costs, packaging and processing fees, and it may exceed the actual cost paid by The Dog Gear to its carrier to send the item(s) to you.
- USA: $3.00 USD
- International: $4.50
Orders are accepted with the understanding that stock is available. In some cases, limited availability may prevent us from shipping the quantity you requested, but we will do our best to fulfill your complete order.